Getting support online is great, but wouldn’t it be nice if you had an expert right beside you? A few of us will be in Atlanta and would love to meet you and your team!
We’ll be at Roam in Alpharetta on Friday, April 19th, at your service. We’ve got 30-minute sessions throughout the day to fit your schedule. Registering for one 30-minute session will cover you and up to five others on your team.
We’ll be there to answer all of your Basecamp questions and to help turn you into a Basecamp pro. We can also show you some best practices to help you and your team get the most out of Basecamp. You’ll just want to bring your own laptop so we’ll be able to do all this inside your Basecamp account.
Space is limited. Make sure to register and save your spot.
Basecamp Delivered
Chase wrote this on Oct 22 2012 / 15 comments
I love when good ideas start small and organically. One day, a customer visited our office and had a question about Basecamp. Kristin, one of our support team members, pulled up their Basecamp account. They were able to sit together and figure out what needed to be done. Our customers absolutely loved seeing the answer right away. So an idea was born.
We call it Basecamp Delivered.
Watch on Vimeo.
We’re hitting the road again for other cities soon. You can help bring Basecamp Delivered to your city by letting us know where you are.
Surprising Your Customers
Chase wrote this on Oct 09 2012 / 15 comments
My little cousin decided to dress up as Woody from Toy Story for Halloween this year. After finding the perfect version of that costume from the Disney Store, his mom had it shipped to the office since we didn’t know exactly what time it would arrive in the day. When it got here, the words “Love – Andy” was written in marker on the outside by someone from the Disney Store team.
If you haven’t seen Toy Story yet, first – go see it. It’s a great Pixar movie. After you’ve seen it, you’ll know that Andy is the kid from the movie and Woody is one of his toys.
It’s great to see when a team goes out of its way for the little things. It only took that person a few seconds to sign the box. Now I can’t wait to see how excited my cousin is to see that his costume was from Andy himself.
Don’t forget the little things that you can do with your customers to brighten their day. It might just be signing a name to you. It’ll be a whole new experience to them.
